Sep 23, 2019; Boston, MA: A view of TD Garden before a game between the Bruins and the Flyers. (Brian Fluharty/USA TODAY Sports)
By Ty Anderson, 985TheSportsHub.com
TD Garden president Amy Latimer has heard your complaints about TD Garden’s new cramped seating, as well as your issues the arena’s first statement, which by all means told you to “get used to” being uncomfortable if you’re above six feet tall.
And though the arena had already released a second statement that had a more fan-friendly tone, Latimer relayed a message of her own to B’s ticket holders on Thursday, promising to make things right for all of TD Garden’s guests.
“We installed new seats throughout the entire arena, with the goal of providing an improved fan experience,” Latimer said. “We are listening to feedback that some of the new seats do not meet expectations, specifically in fit and legroom.
“Our priority is to make every visit to TD Garden a best-in-class arena experience. We are evaluating the situation with our seating installation and architect partners and we are implementing both immediate and phased-approach solutions.
“We will make this right for our guests.”
This is pretty much all anybody wanted to hear. And though it should have been the first (and only) statement released upon the dozens of complaints and concerns raised to the arena on social media and through countless phone calls and emails, at least there’s comfort in the fact that the people at the top of the arena’s food chain are actually aware that the situation requires attention and likely fixing at a time to be determined.
After beginning the year on a four-game road trip, the Bruins will host the Devils at TD Garden on Saturday night in what will be the first regular-season sporting event held in the arena since the summer renovations.